1. buy autodesk 3ds max 2011 2. buy office for the mac 3. buy adobe photoshop cs6 for mac 4. buy autocad civil 3d 2013 5. adobe illustrator for mac 6. acrobat x standard best price 7. buy microsoft word 2013 online 8. adobe photoshop online download 9. buy os x 10.8.4 10. elements 10 best buy 11. buy autodesk 3ds max 2013 12. buy microsoft word 2013 and excel software 13. price of lightroom 5 14. mac os x server 10.8 price 15. microsoft office visio 2013 download 16. office mac 2011 home and business download 17. autocad 2014 best buy 18. buy dreamweaver cs5 19. adobe captivate 5 mac 20. buy autocad lt 2010 mac
Extended Search
Spa Industry News
Educational Articles
The Spa Menu
Learning Center

 

Spa Ratings - Delano Hotel


By "The Massage Mice"

This periodic column rates the massage/spa experience using the criteria set forth below. The authors, dubbed the "massage mice," are professionals who do not work in the spa or massage industries; they pay full price for all services and do not disclose their intention to rate the spa's services. The opinions of the massage mice do not necessarily reflect those of SpaTherapy.com.

Rating Criteria

Reservations Desk (5 points): Evaluation based on the helpfulness, friendliness and promptness with which the task was handled.

Waiting Area/Changing Room/Locker Room/Showers (10 points): Evaluation based on spa amenities, atmosphere and cleanliness.

Massage Room & Massage Table (10 points): Evaluation based on ambiance, cleanliness, lighting, music/sound, aroma, and temperature of room, as applicable, and the comfort of the table, as well as the type of linens and bolsters/support devices employed.

Massage (75 points): Evaluation based on whether appropriate questions were asked of client; technique and pressure; time allocation; response to client needs, requests, questions and feedback; use of massage oils, lotions, devices and aids; proper draping technique; relaxation/therapeutic effect of massage; water/refreshments offered to client; overall attitude of the massage therapist; and final impression.

Points Rating

95-100 Excellent
90-95 Outstanding
85-89 Very Good
80-84 Good
70-79 Average
50-69 Below Average
0-49 Poor

Delano Hotel, Miami Beach, Florida - 94 points: The massage mice received an outstanding in-room massage at the Delano Hotel in Miami Beach, Florida. (When in-room massages are rated, no rating is assigned to the massage room and changing room/waiting area categories. The remaining categories are weighted more heavily for the final result.) The massage was excellent. The massage therapists asked the proper questions, had excellent technique and time allocation, and made good use of pressure. The therapists responded well to feedback from the clients and the therapeutic effect of the massage was felt for a number of days. Reservations were originally botched and required rescheduling. The massage table was excellent and the massage therapist brought soothing music into the room.

 

Service Points
Massage 81 out of 85
Massage Room & Table 10 out of 10
Reservations 3 out of 5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



To report inappropriate ads, click here.

Advertising Information | About Us | Columnists | Herb Central
Educational Articles | Link To Us | Spa Industry News
The Spa Menu | Learning Center | Site Map | Useful Links

HOME | CONTACT US

Other MPA Media Sites:
ChiroWeb | DynamicChiropractic | ChiroFind | ToYourHealth | NutritionalWellness
ChiropracticResearchReview | AcupunctureToday | MassageToday | NaturopathyDigest | MPAMedia

Policies:
Privacy Policy | User Agreement

All Rights Reserved, Spa Therapy, 2008.
Date Last Modified - Wednesday, 17-Dec-2008 12:35:26 PDT